FAQ – Frequently Asked Questions
FAQ – How to search for products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page:
or, in the sidebar (if visible):
Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product that interests you, simply click the product name or the product image for more details.
FAQ – Is shipping really Free?
Yes! Standard shipping is free for all products. Although, for faster delivery, you may purchase premium shipping. For more details on premium shipping costs, please contact us directly.
FAQ – What is the Buyer Protection Guarantee?
Buyer Protection is a set of guarantees and enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- You received an item that was not as described.
- The item you received that was fake instead of genuine.